p2d
P2D · Buyer Service

Buyer service purchase and delivery of goods from Europe

Paste a product link and we’ll show the price with commission, duty and delivery right away. We’ll buy, check, pack and deliver.

Commission 10%
—
Customs duty
—
Delivery
—
Total with the item
—
Submit a request →

The purchase rate is confirmed by a manager at the time of purchase.

How it works

Six steps from a link to your door. Tap a step and Pitudishek will show what happens to the parcel. He rides inside it all the way to your door.

  1. In your P2D account, in Buyer Service. A manager will contact you, confirm the details and calculate the cost.

  2. We pay for the purchase and collect it from the seller.

  3. We inspect the item carefully and take photos before it ships.

  4. We pack it so the parcel arrives intact.

  5. We file the customs declarations and pay the duties.

  6. We ship the parcel and follow the order until you receive it. The status is in “My requests”.

Service fees

Items up to 200 EUR

10%

Commission on the item price.

Items over 200 EUR

10% + 15%

A 10% commission plus 15% customs duty on the amount above 200 EUR.

Delivery

from 20 EUR

Charged separately: up to 1 kg — 20 EUR, plus 10 EUR for each extra kilogram.

Sample calculation: an item for 1,000 EUR

Cost breakdown for a 1,000 EUR item weighing 1 kg
Item price1000 EUR
Commission 10%100 EUR
Duty, 15% on 800 EUR120 EUR
Delivery, 1 kg20 EUR
Total1240 EUR

Delivery by weight

Delivery cost by parcel weight
Parcel weightDelivery
up to 1 kg20 EUR
up to 2 kg30 EUR
up to 3 kg40 EUR
up to 5 kg60 EUR
up to 10 kg110 EUR

The purchase rate is confirmed by a manager at the time of purchase.

What the P2D buyer service is

P2D buyer service is purchase, payment and delivery with a personal manager. We work with goods from Europe and other regions: you send a product link, and we buy it, check it, photograph it, pack it with care, file the customs declarations, pay the duties and deliver the order.

Commission
10% of the item price
Customs duty
15% on the amount above 200 EUR
Delivery
20 EUR up to 1 kg, +10 EUR for each extra kg
Purchase rate
confirmed by a manager at the time of purchase

What’s included

  • Purchase of the item from your link
  • Inspection and photos of the item
  • Careful packing
  • Customs declarations
  • Payment of customs duties
  • Delivery and support until you receive it
  • A personal manager on hand

How we work

Pricing

Clear commissions and straightforward terms, with no hidden charges.

Item delivery

You send a link — we arrange the purchase and the delivery.

Guarantees

We work officially and stay with the order until you receive it.

Ask a question

A personal manager will answer your questions.

Shop

A selection of goods on fair terms from sellers we check.

Questions

How do I order an item through the P2D buyer service?

Send a product link in your P2D account, in Buyer Service. A manager will contact you, confirm the details and calculate the cost. Then we buy the item, check and photograph it, pack it with care, clear customs and deliver the order.

How much does the buyer service cost?

The commission is 10% of the item price. If the item costs more than 200 EUR, a 15% customs duty is added on the amount above 200 EUR. Delivery is charged separately: up to 1 kg — 20 EUR, plus 10 EUR for each extra kilogram.

How is the customs duty calculated?

The duty is 15% of the amount above 200 EUR. For an item of 1,000 EUR, the commission is 10%, or 100 EUR, plus 15% of 800 EUR, or 120 EUR.

How much does delivery cost?

Up to 1 kg — 20 EUR, plus 10 EUR for each extra kilogram. A 3 kg parcel, for example, costs 40 EUR.

What exchange rate is used for the purchase?

The purchase rate is confirmed by a manager at the time of purchase.

Which countries can I order from?

We work with goods from Europe and other regions. Send a link and a manager will confirm that the purchase is possible and calculate the cost.

What guarantees do you give?

We work officially and stay with the order until you receive it. Before shipping, we inspect the item carefully, photograph it and pack it with care.

Where can I see the request status and ask a question?

Request status is in your P2D account, under “My requests”. A personal manager will answer any question — write to P2D support.

Ready to place an order?

Send a product link and a manager will calculate the cost, including every delivery and paperwork expense.